Privacy Policy

Effective Date: 03/26/2026

Welcome to Expert Decluttering (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit expertdecluttering.com.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Fill out contact forms
  • Schedule appointments
  • Purchase services
  • Subscribe to emails or newsletters
  • Communicate with us directly

Personal Data May Include:

  • Name
  • Email address
  • Phone number
  • Address (for in-home services)
  • Payment information (processed securely via third-party providers)
  • Any other information you choose to provide

Automatically Collected Information:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

2. How We Use Your Information

We use your information to:

  • Provide decluttering and organizing services
  • Schedule and manage appointments
  • Process payments
  • Communicate with you
  • Send marketing emails (opt-in only)
  • Improve website performance
  • Comply with legal obligations

3. Third-Party Tools and Services

We use trusted third-party providers:

  • Google Analytics (website analytics)
  • Calendly (appointment scheduling)
  • Stripe and Square (payments)
  • Mailchimp (email communication)

These providers process your data according to their own privacy policies.

4. Sharing Your Information

We do not sell your personal information.

We only share your data when necessary to:

  • Provide services
  • Process payments
  • Send communications
  • Comply with legal requirements

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic.

Cookie Consent

When you visit our website, you may be presented with a cookie consent banner that allows you to:

  • Accept all cookies
  • Decline non-essential cookies
  • Customize your preferences

By continuing to use our site, you consent to the use of cookies unless you opt out through your browser or banner settings.

You can also control cookies through your browser settings.

6. SMS/Text Messaging Compliance

If you provide your phone number, you may receive text messages related to:

  • Appointment confirmations and reminders
  • Service updates
  • Follow-ups

Consent

By providing your phone number, you consent to receive text messages from Expert Decluttering.

Message Frequency

Message frequency will vary depending on your appointments and interactions.

Opt-Out

You can opt out of SMS messages at any time by replying STOP.

Help

Reply HELP for assistance or contact us directly.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

We do not share or sell your phone number to third parties for marketing purposes.

7. Email Marketing

We use Mailchimp to send newsletters and promotions.

  • You will only receive emails if you opt in
  • You can unsubscribe anytime via the link in emails

8. Photo & Media Release

During the course of providing services, we may take photographs or videos of spaces for the purpose of:

  • Showcasing before-and-after transformations
  • Marketing and promotional materials
  • Social media and website content

Privacy Protection

  • Personal or identifying information will not be included without explicit consent
  • Sensitive items will be excluded or obscured

Opt-Out

You may decline photography or request that images not be used publicly by emailing or texting us prior to your appointment.

9. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure.

10. Your Privacy Rights (CCPA & GDPR)

You may have the right to:

  • Access your personal data
  • Request corrections or deletion
  • Opt out of marketing communications

California Residents

You have the right to:

  • Request disclosure of collected data
  • Request deletion
  • Know that we do not sell your data

11. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Meet legal and business obligations

12. Children’s Privacy

We do not knowingly collect information from children under 13.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

14. Contact Information

Expert Decluttering
Email: beth@expertdecluttering.com
Phone: 636-544-7279
Website: expertdecluttering.com